Difference between Oral and Written Communication


We know that oral and written both has great importance but there are some difference between oral and written communication which is discuss in this content. When communication is done orally, it is called oral communication. On the other hand, communication, which is made in the written form using paper, pen and printing are known to be written communication.

Oral and written communication both are the media or way of verbal communication. But in the field of application they show the following difference between oral and written communication -:)

Difference between Oral and Written Communication as follows:

Subject of Difference

Oral communication Written communication


Good relationship is ‘created between sender and receiver because of personal touch.

Good relationship is impossible here because sender and receiver are isolated to each other.


Telephonic conversation, face-to-face conversation, oral instruction or order are the media here.

Letters, memos, bulletins, draft, report, newspaper are the media for written communication.



Oral message or information are not preserved generally. So, it cannot be used as evidence for future purpose.

Written messages are preserved so they can act as a permanent record.

Direct Means

9uch communication occurs directly between two or more people.

Direct link cannot be established here between sender and receiver of the communication.


Formalities are not so much strictly maintained in oral communication.

Written  communication  needs formalities to be observed.


Distortion may take place in oral communication. In such situation, it will not be proved to be an effective method of communication.

In “written communication, message cannot be distorted. As a result, the real commu¬≠nication can reach to the destination.


Oral communication is more flexible.! It can be easily changed and adjusted.

It is less flexible land therefore takes time to bring any change in the contents of the message.

Cost factor

Such communication is less expensive because it does not require pen, paper, ink, printing materials e, t, c, to get the message ready for transmission.

It is costly because pen, paper, ink, printing materials are required to get the message ready.


Here immediate feedback is possible

Feedback is delayed in written communication.

Time factor

Such communication takes less time to send message orally.

It is a time-consuming method because more time is required to get the message ready and communicate it to the receiver.


Oral communication offers the basis for informal communication.

It is the formal, method of communication because it is done in writing.

IX Applicable

Such communication is applicable to the literate and illiterate receiver of the message.

Such communication is applicable only to the literate receivers.


Such communication can be started instantly

Various formalities are followed here and therefore involves a formal process to start such communication.


Correction is easily possible here because sender and receiver face direct communication.

Once the message is posted, it is beyond the reach, of the sender to correct the information if any mistake is found lateron.


It has no world- wide acceptance.

It has world- wide acceptance.

Oral and Written Communication

Difference between oral and written communication mention above is not all, we provide here most common and important difference between oral and written communication. There are more difference between oral and written communication.

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