Though we discuss here internal communication definition some introduction to internal communication is given in this first paragraph.
Introduction to internal communication
Communication starts with an individual and moves forward to encompass mass people. How the network develops for communication is never simple to describe because consciously or unconsciously we communicate through various means towards various places or locations.
It is such which occurs within the entity between and among the employees and such communication may happen formally or informally to meet the internal demand.
The strong internal network makes the entity capable to manage, function, and operate effectively. Therefore internal communication is always required and suggested to provide more emphasis on such communication since it is termed as the backbone of an organization.
Internal Communication Definition
Communication occurring within the same organizational structure is called internal communication. These types of communication take place between or among the employees and officers of the same company.
In this regard, if an employee of a head office exchanges views with an employee of its branch office located at different places, it falls within the category of internal communication.
But if an employer of an organization, being in the office, talks face to face with an officer of another organization, this doesn’t mean internal communication. So, communication between the employer and employees of the same organization considered being internal communication.
S. P. Arora said “Message exchanged between higher officials, executives and employees of a same organization is known as internal communication.”
Lesiker & J.D. Pettit said internal communication definition is, “Internal communication consists of the structured communication within the organization that directly relates to achieving the organization’s work goal.”
R. Pal & J. S. Karlahalli said, “Internal communication consists in transmitting information within the organization.”
“The sharing of information within an organisation for business purposes.” According to The Business Dictionary
“The function responsible for effective communications among participants within an organisation.” According to Wikipedia
“Corporate level information provided to all employees and the concurrent provision of opportunities for all employees to have a say about important matters that are taken seriously by line managers and senior managers.” According to Dr Kevin Ruck, PR Academy
“You’re a business leader who happens to lead communications.” Internal communications is the force behind today’s leading organizations and its trusted advisor. According to Jason Anthoine, managing founder of Audacity
“Internal communications is the facilitation, creation, operation, and elevation of conversation and communication inside an organization.” Accordin to Chuck Gose
The image given below is the internal communication cycle to clear internal communication definition. Click on the image to make it large.
Internal communication can be downward or upward and can be horizontal or vertical, can be written, oral, or a combination of both. It must occur within the organization.
Related Content of Internal Communication: