In common words, an adjustment letter means a letter that is written for solving a problem with a product or service. An adjustment letter is a very important fact for every organization so we provide here an adjustment letter definition.
Adjustment letter definition
A letter that carries a favorable response against any reasonable request or claim is known as an adjustment letter. It is an acknowledgment to the claimant informing him that his claim is under due consideration.
Due to a mistake, error, or fault with the delivery of goods, the buyer makes claim to the seller explaining the reason for the claim properly.
If the seller wishes to keep his customer’s business, it is important for him to answer complaints as specifically and as quickly as possible.
So, a letter is written by a seller to a buyer or customer informing him of the action taken in response to his (customer) letter of claim; such a letter is known as an adjustment letter.
Alert business houses do not consider a claim letter trouble rather they welcome it because it gives them an opportunity to re-examine their work.
They want their customers to write when goods or services are not satisfactory and inform the ways in which goods and services can be improved.
They do not want to dissatisfy their customers as dissatisfied customers can damage their goodwill by sharing their bad experiences with others.
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